email orders@sandrockservices.co.uk or call 01983 864246
This privacy notice tells you what to expect us to do with your personal information.
Contact details
Post – Sandrock Services Ltd
10 Hurstake Road
Riverbank
Newport
Isle of Wight
PO30 5UU
Telephone – 01983864246
Email – accounts@sandrockservices.co.uk
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
We collect or use the following information for the operation of customer accounts and guarantees:
We collect or use the following information for service updates or marketing purposes:
We collect or use the following information for research or archiving purposes:
We collect or use the following information to comply with legal requirements:
We collect or use the following information for recruitment purposes:
Our lawful bases for collecting or using personal information to provide services and goods are:
Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
Our lawful bases for collecting or using personal information for research or archiving purposes are:
Our lawful bases for collecting or using personal information for legal requirements are:
Our lawful bases for collecting or using personal information for recruitment purposes are:
Where we get personal information from
How long we keep information
All stated records will be retained for 7 years, unless otherwise specified by a customer or are related to the governance of Sandrock Services Ltd.
Who we share information with
Data processors
Data Swift – This data processor does the following activities for us: Data Swift is company contracted to provide IT Support – IT Security and Monitoring
Bright HR – This data processor does the following activities for us: Bright HR provide software which manages HR related tasks/requirements
Xero – This data processor does the following activities for us: Finance and Accounting provide software which manages accounting related requirements.
Sage – This data processor does the following activities for us: Payroll provide software which manages accounting related requirements.
Others we share personal information with
Sharing information outside the UK
Where necessary, we may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal data.
Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
12 June 2024