Quality Policy

Revision 04 16.03.2026 

Sandrock Services Ltd is committed to supplying high-quality PPE and consumable products that consistently meet customer, statutory and regulatory requirements, both locally and worldwide.

Our strategic objective is to grow our business through a reputation for reliability, responsive customer service and a secure, compliant and dependable supply chain. Quality is fundamental to achieving this aim.

To support our strategic direction, we establish measurable quality objectives through our business planning process. These objectives are reviewed at least annually during Management Meetings to ensure their continued suitability, effectiveness and alignment with the needs of our customers and the business.

The Director is responsible for ensuring that adequate resources, appropriate competence and clear responsibilities are in place to achieve our quality objectives and maintain the effectiveness of our Quality Management System.

Sandrock Services Ltd is committed to:

• Maintaining and continually improving an effective Quality Management System in accordance with ISO 9001:2015.

• Delivering products right first time, every time, in line with customer expectations.

• Complying with all applicable statutory, regulatory, customer and other relevant requirements.

• Monitoring customer satisfaction and acting promptly on feedback, complaints and non-conformities to prevent recurrence.

• Working with approved and evaluated suppliers to ensure product quality, safety and regulatory compliance.

• Identifying and managing risks and opportunities that may impact product conformity, service delivery or customer satisfaction.

• Ensuring employees understand their role within the Quality Management System and are empowered to contribute to continual improvement.

• Conducting our business ethically, professionally and with due regard to health, safety and environmental responsibilities.